Ideas

6 VOTE

Add gallery of photos with one alert

It would be useful to be able to add a gallery of several photos and have only one alert go out to subscribed users instead of one alert for each picture.

  • Patrick Klages
  • Jan 31 2017
  • Shipped
Frequency Weekly
Which sport(s) does this apply to: Not Sport Specific
Organization type Association/Club
  • Mar 22, 2018

    Admin Response

    Photos uploaded in a group (which can only be done from the desktop) now only show 1 notification per batch uploaded. If you upload individual photos or from the mobile app, a notification will appear for each photo that is uploaded. See screenshot for the notification appearance.

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  • Diane Swearingen commented
    August 14, 2017 15:03

    Yes! Yes! Yes!   I often upload 100+ game photos and EVERYONE complains about the multiple alerts.    What this causes is for everyone to turn OFF alerts and then they don't get the important notifications.   Or they delete the app altogether.  :(  This should be an easy fix.

  • Wade Minter commented
    August 16, 2017 17:28

    That should be improved in our upcoming 5.6 mobile release, currently targeted for the end of September. We're reworking how our push notifications function, and that will let us combine similar notifications into one. So instead of having 100 push notifications that a new photo has been uploaded, you'll be able to see one push notification that says "100 photos have been uploaded". Stay tuned!

  • Diane Swearingen commented
    October 24, 2017 14:35

    Ummmm....this isn't working in the update 5.6.   I updated my app and then I uploaded 5 photos.   I got 5 different notifications:

     

    ~ One new photo has been added to album..

    ~ Two new photos have been added to album...

    ~ Three new photos have been added to album...

    ~ Four new photos have been added to album...

    ~ Five new photos have been added to album...

  • Admin
    Brad Holmgren commented
    October 26, 2017 17:06

    Hi Diane -

    Sorry you are having an issue with this. Are you on an iOS device? After your 100 photos have completed uploading do all 100 push notifications remain in your notification window individually, or are they ultimately combined into 1 notification that says "100 Photos have been added to album..."? There's a bit of a nuance to the way iOS works where the device needs to receive each individual notification in order to combine them all into one. Unfortunately it looks like bulk loading images has caused each individual notification to flash on the screen before being combined into that single notification.

    Thank you for bringing this to our attention - I'll have our development team take a look at this bug to see how we can address it. 

  • Diane Swearingen commented
    November 05, 2017 00:19

    Sorry...i thought i responded to this earlier...

    My phone vibrated, dinged and there was a popup notification for each
    picture that was uploaded, but ultimately there was only one notification
    that I could find after all the pictures were finished uploading. Yes, I
    have an iPhone.

    Thanks for looking into this issue. The season is over, but it will be
    great to use the photo albums next year!

    Diane Swearingen

  • Charlie Hood commented
    December 10, 2018 20:26

    I would like to follow up on this idea, as I uploaded 51 pictures yesterday via the web and I encountered the same issue as mentioned here on iOS devices.

    Every time a photo finished, even though I put all 51 photos into a bulk upload, it persisted to vibrate my phone after each photo hit 100% ultimately leading to 51 notifications in a total of 3 minutes or so.

  • Guest commented
    29 Mar 16:04

    I just uploaded this suggestion again - seems when photos are uploaded from the website notifications go out for every single photo. 

    As a webmaster for a high school that has multiple teams this is untenable for our users. Not all of our users upload from a mobile device they upload from the website when they are taking photos on a camera vs a phone. 

    100s of photos are often uploaded for each game and as you can imagine mobile users getting 100+ notifications try to eliminate that behavior immediately. When they turn off the "media" notifications they no longer receive their news feed notifications which is usually the reason they downloaded the mobile app in the first place. 

    Again from a webmaster perspective it would also be helpful to control some of this from the backend - maybe turning the notification to a batch notification or eliminating photo notifications altogether. Or just breaking out the in app notifications so that a user can turn off photo notifications separately from other media notifications.