prevent duplicate registration of the same player for the same event

would save the time to do refunds.  I noticed that after I added my son for his baseball league that I could go back again and registre him a second time.  Shouldn't there be a check in the content to make sure the parent doesn't register the same player twice?

  • Hans Raske
  • Mar 16 2016
  • Already exists
Which sport(s) does this apply to: Not Sport Specific
Organization type Association/Club
  • Mar 18, 2016

    Admin response

    Hi there,

    This exists already and is part of the registration configuration. See the attached screenshot.



  • Attach files
  • Ian R commented
    14 Feb 08:38pm

    Does the "Multiple Registrations per Profile" inclusive of submitting multiple kids in one registration session?

  • Julie Donohue commented
    16 Sep, 2016 02:44pm

    I don't believe I checked that box, so multiples aren't allowed on my registration, but people fill in the form, have a problem with the payment, come back and think they have to fill in the form again. Now they don't realize there are 2 in the shopping cart and click pay.

    I also found out, once there, you can't undo the payment amount, so if they pay the proper amount by check, it looks like there's still an outstanding balance on their account. Unless you delete their registration and have them do it all over again.

  • +7