Becoming a member of our website

Currently, a visitor to the page goes to the top of the page and fills out the generic SportNgin registration. While this may be handy for some, we need more information. We need to know if they are a coach, administrator, player, parent, referee, what level of play they are involved in, etc. So we've created a SECOND registration page that we've emailed to our members that gather all the info we need to have. However, even doing that, there are still some 200+ individuals that register from the main page. 

I'm told that "we cannot do that" when asked if they can change the questions so that we get the information WE need, and "we cannot do that" in linking OUR registration form to the SportNgin form. Unfortunately for us, the SportNgin registration gathers useless information as we now have to email those registrants, and ask them to fill out a second registration. Some do, and some don't.

I would suggest that we are allowed to set our own questions for the "hard coded" registration form - so that we can gather the information WE need.

TBH, I'm tired of getting responses from my account manager of "we cannot do that". (sigh) Everything has a solution.

  • Mark Moore
  • Sep 17 2015
  • Already exists
Frequency Daily
Which sport(s) does this apply to: Soccer
Organization type Governing Body
  • Mar 11, 2016

    Admin response

    Here's what you'll want to do. First, make sure you have a registration set up that collects all of the information you want. Be sure to require a login for the registration. That way, they'll be creating an account (or using a current Sport Ngin account) and also becoming a member of your website.

    Now, you'll also want to set your membership settings to "Private" (see image). This will remove the "Become a Member" link from your website so you don't have people becoming members without getting the data on them that you need.

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  • Chris Miller commented
    9 Sep, 2016 05:42am

    Jim...I think he's talking about becoming a member of the site/organization not a true registration, as you are describing.  

  • Jim Dahline commented
    11 Mar, 2016 08:12pm

    As part of the registration session, you can set up admins to get emails when a registration is completed.

  • Ian Shott commented
    26 Oct, 2015 01:33pm

    I have had the same problem. It would also be nice to get an email notification when someone does register for the site.

  • +4