Ideas

29 Vote

Help more people register by routing them back to the Registration once they've confirmed their account in email

When the user arrives at the Registration page, they are encouraged to create an account. This navigates the user away from Registration and into their email account to confirm their membership. Once they click to confirm their account, it routes them back to the landing page of the organization. There are two problems with this. 1. These organizations are not trained to use the CMS for the landing page to direct traffic as needed. 2. There is not a direct route back to the Registration Session. I assume this negatively impacts all registration only clients. 

  • Ryan Hanson
  • May 9 2016
Frequency Several times a year
Which sport(s) does this apply to: Not Sport Specific
Organization type Association/Club
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  • Kelly McLoughlin commented
    30 Jan, 2019 07:30pm

    We are having the same problem as Julie below, especially since many people already had an account with SE, but had to still join our site specifically, then have to also do the Registration for the season itself. You should be able to upload an email list (rather than typing them individually into Invite someone to become a member..." and then include the actual Registration link in that so they only get one email.

  • Julie Donohue commented
    16 Sep, 2016 02:40pm

    This seems like a no brainer. I had plenty of people become members of SE and then think that meant they registered their kid. Trying to explain how things worked was like pulling teeth.

  • +23