The ability to cancel a payment in full when there are payments left

We offer a 3 part payment plan, but some parents sign up in error. I refunded a family's payment only to find the money is still being taken out for the next 2 payments and then refunded right afterwards?! Why can't I cancel a payment so no more money is taken out?

  • Julie Donohue
  • Sep 16 2016
Frequency Several times a year
Which sport(s) does this apply to: Basketball, Other
Organization type Association/Club
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