The ability for secondary accounts to also manage RSVPs

Right now, the only person able to manage a player's RSVP is the primary account. For some parents, this is a hassle, especially if they are separated. 

  • Justin Flack
  • Apr 28 2016
  • Shipped
Frequency Daily
Which sport(s) does this apply to: Not Sport Specific
Organization type Association/Club
  • Feb 9, 2018

    Admin Response

    Version 5.9 of the mobile app has a new family feature that allows the family manager to add additional guardians. Those guardians then have the ability to participate in team chat, see an athletes schedule, email, and RSVP to events.

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  • Chris Taylor commented
    May 31, 2016 16:44

    This seems to be one of the bigger issues we face in increasing app usage. 2 parents, two accounts, only 1 getting the notifications.  Having to manage additional accounts only through the website and the dashboard is very cumbersome and confusing for lots of users.

    It would be very helpful if anyone, through the app, could search for and follow a team and choose right there to receive all notifications/emails/texts.

  • Robin Ganger commented
    September 28, 2016 18:16

    Yes, this is a real issue when you have two parents that both want full player account access and ability to RSVP. 

  • Carl Rendell commented
    February 21, 2017 18:58

    Just dealing with this in our first season with SE. Other tools - namely TS - allow the person who manages the player account (household) to give "Sharing Access" to other family members they invite. This provides the security so that only those invited with that privilege can RSVP, send emails, etc. It's a gap in the app that needs to be filled so that we don't have teams frustrated and then going to TS so that they can leverage RSVP, events, etc. for their teams.